---
title: "Privacy Policy | CLEO M Gardening"
description: "Privacy policy for CLEO M Gardening. How we collect, use, and protect your personal information."
url: https://cleomgardening.co.uk/privacy/
---

# Privacy Policy

Last updated: March 2026

## 1\. Who We Are

CLEO M Gardening is a gardening and landscaping company based at 33 Well Road, Barnet, Hertfordshire, EN5 3EB. We are the data controller for personal information collected through this website.

Contact: [cleomgardening@yahoo.co.uk](mailto:cleomgardening@yahoo.co.uk) or call [07958 330070](tel:+447958330070).

## 2\. Information We Collect

We collect information you provide when you contact us by phone, WhatsApp, email or through our enquiry form. This may include your name, email address, phone number, and details about your garden or project requirements.

We also collect basic analytics data (pages visited, browser type, approximate location) through standard web server logs to help us understand how our website is used.

## 3\. How We Use Your Information

We use your personal information to:

* Respond to your enquiries and provide quotes
* Arrange and confirm site visits and work appointments
* Provide aftercare and follow-up advice on completed work
* Send appointment reminders if you have booked through our enquiry form

We do not use your information for marketing without your explicit consent, and we do not sell or pass your information to third parties for marketing purposes.

## 4\. Legal Basis for Processing

We process your information on the basis of legitimate interest (to respond to your enquiry) and, where you book an appointment, to fulfil a contract. Where we require your consent for any processing, we will ask for it separately.

## 5\. How Long We Keep Your Data

We keep enquiry records for up to 12 months. If you become a customer, we keep relevant records for 6 years in line with our business obligations. You can ask us to delete your information at any time if there is no ongoing business reason to retain it.

## 6\. Your Rights

Under UK GDPR, you have the right to access, correct, or delete the personal information we hold about you. You also have the right to object to processing or request that processing be restricted. To exercise any of these rights, contact us at [cleomgardening@yahoo.co.uk](mailto:cleomgardening@yahoo.co.uk).

## 7\. Cookies

This website uses cookies that are strictly necessary for it to work, plus an anonymous, cookieless visitor count (Cloudflare) that needs no consent. Everything optional is off until you allow it: with your consent we load Google Analytics and the embedded Google Map, and their cookies are set only after you allow them, never if you choose "Necessary only". We do not use advertising cookies. You can change or withdraw your choice at any time via "Cookie settings" (the tab on the left edge of the screen, or the link in the footer). For full details, see our [Cookie Policy](/cookies/).

## 8\. Changes to This Policy

We may update this policy from time to time. The current version will always be available at this page. Continued use of the website after a change constitutes acceptance of the updated policy.

## 9\. Complaints

If you have a concern about how we handle your personal data, you can contact the Information Commissioner's Office (ICO) at ico.org.uk.

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