Terms and Conditions
Last updated: March 2026
1. Company Details
CLEO M Gardening is a gardening and landscaping company based at 33 Well Road, Barnet, Hertfordshire, EN5 3EB. For enquiries, contact [email protected] or call 07958 330070.
2. Quotes and Pricing
- All quotes are provided free of charge and are valid for 30 days from the date of issue unless otherwise stated.
- Quotes are based on the information provided at the time. If site conditions differ from those described, we reserve the right to revise the price before work begins.
- VAT is included in all quoted prices unless stated otherwise.
3. Bookings and Cancellations
- Work is scheduled once a quote is accepted and a convenient time agreed.
- Please give at least 24 hours notice if you need to change or cancel an appointment. Late cancellations may incur a call-out charge to cover travel and reserved time.
- We reserve the right to reschedule appointments due to circumstances outside our control, with as much notice as possible.
4. Workmanship
- All installations are carried out to a professional standard in line with relevant industry guidelines.
- We carry appropriate public liability insurance. Details are available on request.
- Any defects in workmanship reported within 12 months of completion will be rectified free of charge, provided the installed work has been used and maintained correctly and has not been altered by others.
5. Materials and Plants
- All materials, plants and installed items remain the property of CLEO M Gardening until payment is received in full.
- We recommend materials, plants and installations suited to your garden and budget, but are not responsible for the performance of third-party manufacturers or suppliers beyond the terms of their own warranties.
- Plants are living things. We cannot guarantee establishment where aftercare instructions are not followed, where conditions are unsuitable, or where the customer chooses against our advice.
6. Payment
- Payment is due on completion of the work unless otherwise agreed in writing.
- We accept bank transfer and cash. Card payments may be arranged by prior agreement.
- Late payment may result in suspension of any ongoing support or maintenance.
7. Limitation of Liability
Our liability is limited to the value of the work carried out. We are not liable for any indirect or consequential losses, including loss of enjoyment, business interruption or weather-related delays, beyond what is required by law.
8. Website Use
This website is provided for information purposes. We take reasonable care to keep it accurate and up to date, but cannot guarantee that all information is complete or current at all times.
9. Governing Law
These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.